Effective Date: 01 January 2026
At Medisyn – Neuro and Gynae Centre, we are committed to protecting your privacy and ensuring that your personal and medical information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://medisyn.org.
1. Information We Collect
a) Personal Information
When you interact with our website (such as booking an appointment or filling out a contact form), we may collect:
- Full Name
- Phone Number
- Email Address
- Location
- Any other information you voluntarily provide
b) Health Information
- Symptoms or medical concerns shared via forms
- Treatment-related queries or medical history (if provided voluntarily)
This information is collected strictly for consultation and communication purposes.
c) Automatically Collected Information
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on the website
2. How We Use Your Information
We use your information to:
- Schedule and manage appointments
- Respond to your medical queries
- Improve website functionality and patient experience
- Communicate updates or important information
- Maintain internal medical and administrative records
We do not sell, rent, or trade your personal or medical information.
3. Medical Disclaimer
Information provided through this website:
- Is for informational and preliminary communication purposes only
- Does not replace professional medical advice, diagnosis, or treatment
Always consult a qualified doctor for accurate diagnosis and treatment.
4. Data Protection & Security
We implement appropriate security measures to protect your data:
- Secure servers and protected systems
- Restricted access to sensitive information
- Monitoring systems to prevent unauthorized access
While we take strong precautions, no online data transmission is completely secure.
5. Sharing of Information
Your information may be shared only when necessary:
- With doctors or medical staff for consultation purposes
- When required by law or legal authorities
- To protect the rights, safety, and integrity of our patients and services
All sharing complies with applicable data protection and medical confidentiality standards.
6. Cookies Policy
Our website may use cookies to:
- Improve user experience
- Analyze website traffic and behavior
- Enhance website functionality
You can disable cookies through your browser settings if you prefer.
7. Third-Party Services
We may use trusted third-party tools such as:
- Google Analytics
- Appointment booking systems
- Communication tools like WhatsApp or email services
These platforms may collect and process data according to their own privacy policies.
8. Patient Confidentiality
We strictly follow medical ethics and confidentiality standards:
- No patient data is shared publicly
- Patient identity and medical details are never disclosed without consent
9. Your Rights
You have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Withdraw consent at any time
To exercise these rights, contact us using the details below.
10. Data Retention
We retain your information only as long as necessary for:
- Medical consultation and follow-ups
- Legal and regulatory compliance
11. Children’s Privacy
Our services are not intended for individuals under 18 without parental or guardian consent. We do not knowingly collect data from minors.
12. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
13. Contact Us
If you have any questions or concerns regarding this Privacy Policy, you may contact us:
Medisyn – Neuro and Gynae Centre
SCO 24, Second Floor, Airport Road, Sector 79, Mohali, Punjab
Phone: 9779977016
Email: thecultureofcare@gmail.com
Clinic Timings:
Mon – Sat : 6 pm – 8 pm
Website: https://medisyn.org
Your data is protected under strict medical privacy and confidentiality standards.